| Preface |
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1 | (80) |
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Introduction to the World of Computers |
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3 | (34) |
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4 | (1) |
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4 | (4) |
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Why Learn About Computers? |
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4 | (1) |
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5 | (2) |
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7 | (1) |
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7 | (1) |
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What Is a Computer and What Does It Do? |
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8 | (8) |
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Traditional and Multimedia Hardware |
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9 | (1) |
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10 | (1) |
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Data, Information, and Programs |
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11 | (3) |
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Users and Computer Professionals |
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14 | (1) |
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inside the industry: Programs That Run Amok |
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15 | (1) |
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Computer Networks and the Internet |
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16 | (2) |
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16 | (1) |
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16 | (1) |
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17 | (1) |
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Computer Systems to Fit Every Need |
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18 | (7) |
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18 | (1) |
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how it works: Voice-Activated Internet |
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19 | (1) |
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20 | (2) |
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campus close-up: Wired Med Students |
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22 | (1) |
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23 | (1) |
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24 | (1) |
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25 | (1) |
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25 | (3) |
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The Information Age and the New Information Revolution |
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26 | (1) |
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Benefits of a Computer-Oriented Society |
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26 | (1) |
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Impact of Computers, the Internet, and a Networked Economy |
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26 | (2) |
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28 | (2) |
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30 | (1) |
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31 | (2) |
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33 | (4) |
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Using Your PC, Windows, and the Web |
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37 | (44) |
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38 | (1) |
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Starting Your Computer: The Boot Process |
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38 | (1) |
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Using the Windows Operating System |
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39 | (11) |
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40 | (6) |
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Opening Windows and Starting Programs |
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46 | (1) |
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47 | (3) |
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Shutting Down the Computer |
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50 | (1) |
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Using the Internet and World Wide Web |
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50 | (13) |
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What Is the World Wide Web? |
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50 | (1) |
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51 | (2) |
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how it works: Internet Appliances |
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53 | |
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51 | (1) |
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52 | (3) |
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55 | (4) |
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Using Bookmarks and the History List |
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59 | (1) |
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59 | (4) |
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63 | (6) |
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trend: Shopping Bots and other Types of Intelligent Agents |
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64 | (1) |
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65 | (2) |
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67 | (1) |
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67 | (1) |
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Mailing Lists, Newsgroups, Chat, and Instant Messaging |
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67 | (1) |
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inside the industry: Emoticons: Expressing Yourself with Your PC |
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68 | (1) |
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68 | (1) |
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Downloading and Installing Plug-Ins and Other Files |
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69 | (3) |
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70 | (1) |
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70 | (2) |
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72 | (2) |
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74 | (1) |
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75 | (1) |
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76 | (5) |
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The History of Computers Window |
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81 | (128) |
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The System Unit: Processing and Memory |
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83 | (46) |
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84 | (1) |
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Data and Program Representation |
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84 | (9) |
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Digital Data Representation |
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84 | (2) |
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The Binary Numbering System |
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86 | (1) |
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Coding Systems for Text-Based Data |
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87 | (2) |
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Coding Systems for Other Types of Data |
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89 | (3) |
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how it works: MP3 Compression |
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92 | (1) |
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92 | (1) |
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93 | (15) |
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93 | (3) |
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trend: Smart Bullets, Smart Tennis Shoes, High-Tech Pets, and Other Unusual Uses for Microchips |
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96 | (1) |
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inside the industry: Moore's Law |
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97 | (1) |
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98 | (3) |
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101 | (2) |
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103 | (2) |
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105 | (3) |
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108 | (5) |
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108 | (2) |
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The System Clock and the Machine Cycle |
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110 | (3) |
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Making Computers Faster Now and in the Future |
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113 | (7) |
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Speeding Up Your System Today |
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113 | (1) |
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Strategies for Making Computers Speedier |
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114 | (4) |
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118 | (2) |
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120 | (2) |
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122 | (1) |
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123 | (2) |
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125 | (4) |
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129 | (38) |
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130 | (1) |
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Properties of Storage Systems |
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130 | (3) |
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130 | (1) |
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131 | (1) |
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Removable vs. Fixed Media |
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131 | (1) |
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Random vs. Sequential Access |
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132 | (1) |
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Logical vs. Physical Representation |
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132 | (1) |
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133 | (13) |
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134 | (4) |
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138 | (8) |
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146 | (3) |
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146 | (2) |
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148 | (1) |
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148 | (1) |
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inside the industry: Holographic Storage |
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149 | (1) |
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Other Types of Storage Systems |
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149 | (4) |
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149 | (1) |
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150 | (1) |
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150 | (2) |
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how it works: Smart Cards |
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152 | (1) |
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153 | (1) |
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Comparing Storage Alternatives |
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153 | (4) |
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trend: How Many Tomorrows Will Today's Data Last? |
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156 | (1) |
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157 | (2) |
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159 | (1) |
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160 | (2) |
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162 | (5) |
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167 | (42) |
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168 | (1) |
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168 | (1) |
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169 | (1) |
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170 | (6) |
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170 | (1) |
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171 | (3) |
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174 | (1) |
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175 | (1) |
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Scanners and Related Devices |
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176 | (7) |
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177 | (2) |
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179 | (1) |
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trend: No More Hanging Chads? |
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180 | (2) |
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Magnetic Ink Character Recognition Reader |
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182 | (1) |
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183 | (4) |
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183 | (1) |
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184 | (1) |
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185 | (1) |
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how it works: Voice Recognition |
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186 | (1) |
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187 | (5) |
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187 | (1) |
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188 | (1) |
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188 | (1) |
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Color vs. Monochrome Displays |
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189 | (1) |
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CRT vs. Flat-Panel Displays |
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189 | (1) |
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190 | (2) |
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192 | (6) |
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Characteristics of Printers |
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192 | (1) |
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193 | (3) |
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196 | (1) |
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197 | (1) |
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Multimedia Output Devices |
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198 | (2) |
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198 | (1) |
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inside the industry: Point, Click, and . . . Smell? |
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199 | (1) |
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Data and Multimedia Projectors |
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200 | (1) |
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200 | (1) |
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200 | (1) |
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201 | (2) |
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203 | (1) |
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204 | (2) |
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206 | (3) |
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209 | (86) |
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211 | (40) |
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212 | (1) |
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Systems Software vs. Application Software |
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212 | (1) |
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213 | (11) |
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Differences among Operating Systems |
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214 | (2) |
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Functions of an Operating System |
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216 | (4) |
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Processing Techniques for Increased Efficiency |
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220 | (4) |
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Common Operating Systems for Desktop PCs and Servers |
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224 | (8) |
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224 | (1) |
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225 | (3) |
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inside the industry: Project Code Names |
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228 | (1) |
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228 | (1) |
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229 | (1) |
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230 | (1) |
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231 | (1) |
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232 | (1) |
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232 | (2) |
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Alternative PC Operating Systems |
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232 | (1) |
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Operating Systems for Mobile Devices |
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232 | (2) |
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Operating Systems for Internet Appliances |
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234 | (1) |
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Operating Systems for Larger Computers |
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234 | (1) |
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Myths About Operating Systems |
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234 | (2) |
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Myth 1: One Computer Can Have Only One Operating System Installed |
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234 | (1) |
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Myth 2: It Is Difficult to Change or Upgrade Operating Systems |
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234 | (1) |
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235 | (1) |
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Myth 3: If You Don't Use Windows, You Can't Find Software |
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236 | (1) |
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236 | (6) |
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237 | (1) |
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238 | (1) |
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238 | (1) |
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Disk Defragmentation Programs |
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238 | (1) |
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File Compression Programs |
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239 | (1) |
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The Future of Operating Systems |
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240 | (1) |
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how it works: Text Compression |
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241 | (1) |
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242 | (2) |
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244 | (1) |
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245 | (2) |
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247 | (4) |
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251 | (44) |
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252 | (1) |
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The Basics of Application Software |
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252 | (7) |
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Document-Handling Operations |
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252 | (1) |
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253 | (1) |
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inside the industry: Lake Bill |
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254 | (1) |
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255 | (2) |
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Ownership and Distribution Rights |
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257 | (2) |
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259 | (7) |
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What Is Word Processing Software? |
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259 | (1) |
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trend: Open Source Software |
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260 | (1) |
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Creating and Editing Documents |
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261 | (2) |
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263 | (2) |
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Graphics, Tables, and Templates |
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265 | (1) |
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Word Processing and the Web |
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265 | (1) |
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266 | (6) |
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What Is a Spreadsheet Program? |
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266 | (1) |
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Creating and Editing a Worksheet |
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267 | (2) |
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269 | (2) |
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Charts and Sensitivity Analysis |
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271 | (1) |
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272 | (1) |
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272 | (5) |
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What Is a Database Program? |
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272 | (1) |
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273 | (1) |
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274 | (1) |
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275 | (2) |
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277 | (1) |
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Presentation Graphics Concepts |
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277 | (3) |
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What Is Presentation Graphics Software? |
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277 | (1) |
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278 | (2) |
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280 | (1) |
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Presentation Graphics and the Web |
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280 | (1) |
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Other Types of Application Software |
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280 | (6) |
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Desktop and Personal Publishing |
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281 | (1) |
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281 | (2) |
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Personal Information Managers |
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283 | (1) |
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Project Management Software |
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283 | (1) |
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Accounting and Personal Finance Software |
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283 | (1) |
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Education, Entertainment, and Reference Software |
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283 | (1) |
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Computer-Aided Design Software |
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283 | (1) |
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how it works: Creating MP3 Files and Custom Music CDs |
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284 | (2) |
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286 | (2) |
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288 | (1) |
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289 | (2) |
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291 | (4) |
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295 | (1) |
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Communications and Networks |
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297 | (48) |
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298 | (1) |
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The Communications Industry |
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298 | (2) |
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298 | (2) |
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The Government and Legislation |
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300 | (1) |
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Communications Applications |
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300 | (5) |
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301 | (1) |
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301 | (1) |
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302 | (1) |
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Global Positioning Systems (GPS) |
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302 | (1) |
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302 | (1) |
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303 | (1) |
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303 | (1) |
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inside the industry: Internet Telephony |
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304 | (1) |
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305 | (6) |
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305 | (1) |
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Local Area Networks (LANs) |
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306 | (2) |
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Wide Area Networks (WANs) |
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308 | (1) |
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309 | (2) |
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311 | (13) |
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311 | (2) |
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Wireless Transmission Media |
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313 | (4) |
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Sending Data Over Communications Media |
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317 | (1) |
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trend: The Making of Chicken Run |
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318 | (3) |
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321 | (3) |
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324 | (5) |
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324 | (1) |
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324 | (2) |
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326 | (1) |
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Wireless Application Protocol (WAP) |
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327 | (1) |
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campus close-up: Wireless in Wake Forest |
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328 | (1) |
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328 | (1) |
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328 | (1) |
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329 | (1) |
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329 | (5) |
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329 | (1) |
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330 | (1) |
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331 | (3) |
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334 | (1) |
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Network Employment Opportunities |
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334 | (2) |
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The Information Systems Department |
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334 | (1) |
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334 | (2) |
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336 | (2) |
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338 | (1) |
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339 | (2) |
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341 | (4) |
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The Internet and World Wide Web |
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345 | (1) |
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346 | (1) |
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Evolution of the Internet2 |
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346 | (6) |
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From ARPANET to Internet2 |
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346 | (2) |
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The Internet Community Today |
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348 | (3) |
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351 | (1) |
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Internet Connectivity Issues |
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352 | (8) |
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353 | (1) |
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354 | (2) |
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356 | (1) |
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Selecting an ISP and Setting Up Your System |
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357 | (3) |
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360 | (7) |
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360 | (3) |
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363 | (2) |
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Evaluating Search Results |
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365 | (1) |
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Citing Internet Resources |
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365 | (2) |
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Beyond Browsing and E-Mail |
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367 | (13) |
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367 | (2) |
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how it works: Online Auctions |
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369 | (2) |
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371 | (1) |
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372 | (5) |
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inside the industry: Napster |
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377 | (1) |
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378 | (1) |
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Peer-to-Peer File Sharing |
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379 | (1) |
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380 | (3) |
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380 | (1) |
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380 | (3) |
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The Future of the Internet |
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383 | (2) |
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385 | (1) |
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386 | (1) |
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387 | (1) |
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388 | |
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MODULE Internet Applications |
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295 | (308) |
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395 | (42) |
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396 | (1) |
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396 | (1) |
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Advantages and Disadvantages of Using Multimedia |
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396 | (1) |
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397 | (7) |
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398 | (1) |
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398 | (3) |
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401 | (1) |
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402 | (2) |
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404 | (1) |
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404 | (7) |
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campus close-up: Digital Sets in Akron |
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405 | (1) |
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Non-Web-Based Applications |
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405 | (2) |
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407 | (1) |
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how it works: Creating the Hollow Man |
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408 | (3) |
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inside the industry: Using the Internet to Find the Next Musical Star |
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411 | (1) |
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Multimedia and Web Site Design |
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411 | (7) |
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411 | (1) |
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412 | (1) |
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Determining the Intended Audience and Objectives |
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413 | (2) |
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Using Flowcharts, Page Layouts, and Storyboards |
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415 | (1) |
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Navigational Design Considerations |
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415 | (3) |
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418 | (1) |
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Multimedia and Web Site Development |
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418 | (8) |
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Creating the Multimedia Elements |
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419 | (3) |
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Creating the Application or Web Site |
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422 | (2) |
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Testing the Site or Application |
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424 | (2) |
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426 | (1) |
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427 | (2) |
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429 | (1) |
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430 | (2) |
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432 | (5) |
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E-Business and E-Commerce |
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437 | (40) |
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438 | (1) |
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What Is E-Business and E-Commerce? |
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438 | (5) |
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how it works: Smart Vending Machines |
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439 | (1) |
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440 | (2) |
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trend: Are Internet Taxes on the Way? |
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442 | (1) |
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Limitations and Risks of E-Commerce |
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443 | (1) |
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443 | (5) |
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Electronic Data Interchange (EDI) |
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443 | (1) |
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inside the industry: The Dot-Com Fallout |
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444 | (1) |
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Enterprise Resource Planning (ERP) and Enterprise Application Integration (EAI) |
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445 | (1) |
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Customer Relationship Management (CRM) |
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446 | (1) |
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Supply Chain Management (SCM) |
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446 | (2) |
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448 | (1) |
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E-Commerce Business Models |
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448 | (3) |
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Business to Consumer (B2C) |
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448 | (1) |
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Business to Business (B2B) |
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449 | (1) |
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Consumer to Consumer (C2C) |
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449 | (1) |
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Business to Government (B2G) |
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449 | (1) |
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449 | (2) |
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Types of E-Commerce Web Sites |
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451 | (3) |
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Manufacturer and E-Tailer Web Sites |
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451 | (1) |
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451 | (1) |
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Brokerage and Auction Sites |
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451 | (3) |
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Implementing Web-Based E-Commerce |
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454 | (11) |
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454 | (1) |
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454 | (1) |
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454 | (4) |
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campus close-up: Penn State ID+Smart Cards |
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458 | (2) |
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460 | (1) |
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460 | (4) |
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464 | (1) |
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465 | (2) |
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467 | (1) |
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468 | (2) |
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470 | (7) |
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Information Systems and Systems Development |
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477 | (40) |
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478 | (1) |
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What Is an Information System? |
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478 | (1) |
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Who Uses Information Systems? |
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479 | (1) |
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480 | (1) |
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480 | (1) |
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480 | (1) |
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480 | (1) |
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Types of Information Systems |
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480 | (11) |
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480 | (2) |
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Transaction Processing Systems |
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482 | (2) |
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Management Information Systems (MIS) |
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484 | (1) |
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Decision Support Systems (DSS) |
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484 | (1) |
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485 | (1) |
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Design and Manufacturing Systems |
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486 | (1) |
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Artificial Intelligence Systems |
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487 | (3) |
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how it works: Face Recognition |
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490 | (1) |
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491 | (1) |
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Responsibility for Systems Development |
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491 | (4) |
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The Information Systems Department |
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492 | (1) |
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492 | (2) |
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inside the industry: IT Perks |
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494 | (1) |
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The Systems Development Life Cycle (SDLC) |
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495 | (9) |
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Preliminary Investigation |
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496 | (1) |
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496 | (1) |
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497 | (3) |
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500 | (2) |
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502 | (1) |
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502 | (2) |
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Approaches to Systems Development |
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504 | (2) |
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504 | (1) |
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504 | (1) |
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505 | (1) |
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506 | (3) |
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509 | (1) |
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510 | (2) |
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512 | (5) |
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Program Development and Programming Languages |
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517 | (48) |
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518 | (1) |
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The Program Development Life Cycle (PDLC) |
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518 | (18) |
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519 | (1) |
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520 | (8) |
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528 | (5) |
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inside the industry: The Original Program ``Bug'' |
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533 | (1) |
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Program Debugging and Testing |
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533 | (3) |
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536 | (1) |
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Tools for Facilitating Program Development |
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536 | (2) |
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536 | (1) |
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Computer-Aided Software Engineering (CASE) |
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537 | (1) |
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Rapid-Application Development (RAD) |
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538 | (1) |
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538 | (11) |
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What Is a Programming Language? |
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539 | (1) |
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Categories of Programming Languages |
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539 | (2) |
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Popular Programming Languages |
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541 | (5) |
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how it works: Visual Basic |
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546 | (3) |
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Markup, Scripting, and Other Types of Languages |
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549 | (6) |
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HTML and Other Markup Languages |
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549 | (3) |
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552 | (1) |
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JavaScript and Other Scripting Languages |
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|
552 | (1) |
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Technology Tools and Modeling Languages |
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553 | (2) |
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555 | (2) |
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557 | (1) |
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558 | (3) |
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561 | (4) |
|
Databases and Database Management Systems |
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|
565 | (38) |
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566 | (1) |
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566 | (6) |
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Relational Databases: A Simple Example |
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|
566 | (2) |
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File Management Systems vs. Database Management Systems |
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568 | (1) |
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inside the industry: One Tech Company . . . and Hold the Fries |
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|
569 | (1) |
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Interacting with a Database Management System |
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570 | (1) |
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Advantages and Disadvantages of the Database Approach |
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570 | (2) |
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Data Concepts and Characteristics |
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572 | (8) |
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572 | (1) |
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572 | (2) |
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574 | (1) |
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Data Integrity and Security |
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575 | (1) |
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575 | (1) |
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576 | (4) |
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580 | (1) |
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Single-User vs. Multiuser Systems |
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580 | (1) |
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580 | (1) |
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Centralized vs. Distributed Database Systems |
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|
581 | (1) |
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581 | (7) |
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The Evolution of Databases |
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|
582 | (1) |
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Hierarchical and Network Database Models |
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|
582 | (2) |
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The Relational Database Model |
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|
584 | (3) |
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The Object-Oriented Database Model |
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587 | (1) |
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588 | (5) |
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Examples of Web Databases in Use |
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|
588 | (2) |
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trend: Web-Based Customer Service |
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590 | (1) |
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|
590 | (1) |
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how it works: Web-Based Package Tracking |
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|
591 | (2) |
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Database Management Systems Personnel |
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|
593 | (1) |
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594 | (2) |
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596 | (1) |
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597 | (2) |
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|
599 | (4) |
|
MODULE Computers In Our Lives |
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|
603 | (2) |
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Ethics, Computer Crime, Privacy, and Other Social Issues |
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|
605 | (38) |
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606 | (1) |
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|
606 | (1) |
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Ethical Issues Regarding Computers |
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|
606 | (1) |
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607 | (1) |
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Computer Crime and Security |
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|
607 | (17) |
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|
608 | (3) |
|
inside the industry: A Technobabble Miniglossary |
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|
611 | (2) |
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613 | (2) |
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how it works: Denial of Service Attack |
|
|
615 | (1) |
|
Computer Crime Legislation |
|
|
616 | (1) |
|
Computer Security and Safeguards Against Computer Crime |
|
|
617 | (7) |
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|
624 | (3) |
|
Privacy and Electronic Mai |
|
|
624 | (1) |
|
campus close-up: Gettysburg College, Wired for Information |
|
|
625 | (1) |
|
Privacy and Marketing Databases |
|
|
626 | (1) |
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|
627 | (1) |
|
Intellectual Property Rights |
|
|
627 | (2) |
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|
627 | (1) |
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628 | (1) |
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|
|
629 | (1) |
|
Health, Ergonomics, and the Environment |
|
|
629 | (4) |
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|
|
629 | (1) |
|
Ergonomics-Related Concerns |
|
|
630 | (2) |
|
Environment-Related Concerns |
|
|
632 | (1) |
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|
633 | (2) |
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|
|
635 | (1) |
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|
636 | (2) |
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|
|
638 | (5) |
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|
|
643 | (1) |
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|
644 | (1) |
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|
644 | (1) |
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|
644 | (1) |
|
Monitors, Printers, and Other Peripheral Devices |
|
|
645 | (1) |
|
|
|
645 | (1) |
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|
|
645 | (1) |
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|
|
645 | (9) |
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|
645 | (2) |
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|
|
647 | (1) |
|
inside the industry: Buying a PC |
|
|
648 | (4) |
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|
|
652 | (1) |
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|
653 | (1) |
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653 | (1) |
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|
654 | (3) |
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|
654 | (1) |
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|
|
654 | (1) |
|
how it works: Setting Up a New PC |
|
|
655 | (1) |
|
Adding Additional Hardware |
|
|
656 | (1) |
|
Installing Additional Software |
|
|
656 | (1) |
|
|
|
656 | (1) |
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|
|
657 | (8) |
|
|
|
658 | (1) |
|
Equipment Maintenance and Protection |
|
|
659 | (1) |
|
Troubleshooting and Technical Assistance |
|
|
660 | (5) |
|
|
|
665 | (2) |
|
Functional vs. Technological Obsolescence |
|
|
665 | (1) |
|
|
|
665 | (1) |
|
|
|
666 | (1) |
|
|
|
667 | (3) |
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|
|
667 | (1) |
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|
|
668 | (1) |
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|
|
668 | (1) |
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|
668 | (2) |
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|
670 | (2) |
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|
672 | (1) |
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|
673 | (2) |
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|
|
675 | |
|
Ubiquitous Computing Window |
|
|
|
|
|
|
|
|
1 | (5) |
|
Introduction to the World of Computers |
|
|
2 | (2) |
|
Using Your PC, Windows, and the Web |
|
|
4 | (2) |
|
|
|
|
The System Unit: Processing and Memory |
|
|
6 | (2) |
|
|
|
8 | (2) |
|
|
|
10 | (2) |
|
|
|
|
|
|
12 | (2) |
|
|
|
14 | (2) |
|
|
|
|
Communications and Networks |
|
|
16 | (2) |
|
The Internet and World Wide Web |
|
|
18 | (2) |
|
MODULE Internet Applications |
|
|
|
|
|
20 | (2) |
|
E-Business and E-Commerce |
|
|
22 | (2) |
|
|
|
|
Information Systems and Systems Development |
|
|
24 | (2) |
|
Program Development and Programming Languages |
|
|
26 | (2) |
|
Databases and Database Management Systems |
|
|
28 | (2) |
|
MODULE Computers In Our Lives |
|
|
|
Ethics, Computer Crime, Privacy, and Other Social Issues |
|
|
30 | (2) |
|
|
|
32 | (2) |
|
A Look at Computer Generations |
|
|
34 | (2) |
|
|
|
36 | (4) |
|
|
|
40 | |
| Appendix |
|
1 | (1) |
| Quiz Answers |
|
1 | (1) |
| Credits |
|
1 | (1) |
| Glossary |
|
1 | (1) |
| Index |
|
1 | |