As the importance of marketing to business grows, and as new concepts and applications of marketing emerge and evolve, so too does the need for up-to-date market intelligence. This book recognizes that the contribution which qualitative research can make to market understanding and insight is immense, and that statistical information flows are never enough but need to be compounded by market intelligence gained through qualitative methods. Qualitative Marketing Research clearly explains the use and importance of qualitative methods, clarifying the theories behind the methodology and providing concrete examples and exercises which illustrate its application to Management Studies and Marketing. This book is intended for all students of marketing who are required to complete their studies with a dissertation or research project.

David Carson is Professor of Marketing at University of Ulster Audrey Gilmore is Reader in Marketing at University of Ulster Chad Perry is Professor of Marketing and Management at Southern Cross University, Coolangatta, Australia Kjell Gronhaug is Professor of Marketing at the Norwegian School of Economics and Business Administration in Bergen