"With so much diversity in the workplace, it's no wonder people problems abound. Yet it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally. A sequel to Social Style, Management Style, this book presents a comprehensive behavioral science model for understanding four different ""people styles."" The authors explain how readers can: * identify their own styles and how they appear to others * relate effectively -- no matter how others react to them * create common ground with different people while retaining their own individuality * evaluate the ""people styles"" of others and discover how to ""flex"" their styles to match Readers will learn the characteristic strengths and weaknesses of each style -- driver, analytical, amiable, and expressive -- and how these characteristics can create stress in the other behavior types. They'll discover how to minimize these stresses by getting ""in synch"" with the style-based behavior patterns of others."

ROBERT BOLTON, Ph.D. and DOROTHY GROVER BOLTON (Cazenovia, NY) are co-founders of Ridge Associates, specializing in skills training, organizational consulting, and one-on-one coaching and counseling for executives and fast-track managers. They also wrote Social Style, Management Style (AMACOM).