
Negotiate and Win : Proven Strategies from the NYPD's Top Hostage Negotiator
by Misino, Dominick J.Rent Book
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Summary
Author Biography
Dominick J. Misino (New York, NY) is recognized as one of the leading international experts on business negotiation. He has been featured in the Harvard Business Review and on CNN, "Good Morning America," and other nationally televised programs.
Table of Contents
Introduction: Talk to Me | p. 1 |
Fifty Ninja Warriors at Your Back: Teamwork and the different roles in a negotiation | p. 9 |
Position Is Everything: Before you negotiate, be mentally and physically in the right place | p. 23 |
Don't Give the Bad Guy a Gun: Before you begin to negotiate, know what you will not give up | p. 39 |
Contain, Negotiate, Close: There are three phases to every negotiation. Finish one before you go on to the next | p. 57 |
Your Ears Are Your Most Important Tool: Good negotiating comes down to good listening. If you can't hear, you can't negotiate | p. 73 |
The First Yes: Establishing rapport makes it possible to negotiate when your life is on the line | p. 87 |
Is He a Psycho, or Just a Maniac?: Knowing what kind of crazy you're dealing with can help you tailor your negotiating approach | p. 99 |
The Two Ds: Demands and Deadlines: To the skilled negotiator, demands and deadlines are like diamonds: your best friends | p. 119 |
Sometimes It Only Takes Three Cigarettes: The end game: closing the deal | p. 137 |
The Five-Minute Car Deal and More Real-Life Adventures: A hostage negotiator looks at some real-life negotiation problems | p. 155 |
Don't Get Taken: Tips to avoid becoming a sucker-or a hostage | p. 173 |
Index | p. 183 |
Table of Contents provided by Ingram. All Rights Reserved. |
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