
M: Business Communications w/Premium Content Card and Student Prep Cards
by Flatley, Marie; Rentz, KathrynRent Textbook
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Summary
Table of Contents
PART 1: Understanding Business Communication
Chapter 1:Communicating in the Workplace
PART 2: Mastering Writing and Presentation Basics
Chapter 2: Understanding the Writing Process and the Main Forms of Business Messages
Chapter 3: Using Visuals in Written and Oral Communication
Chapter 4: Using an Appropriate Style
PART 3: Writing Effective Messages
Chapter 5: Writing Good-News and Neutral Messages
Chapter 6: Writing Bad-News Messages
Chapter 7: Writing Persuasive Messages
PART 4: Writing Effective Reports
Chapter 8: Researching and Writing Reports
Chapter 9: Writing Short Reports
PART 5: Using Oral and Job-Search Skills
Chapter 10: Communicating Orally
Chapter 11: Communicating in the Job Search
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