How to Run Successful Incentive Schemes : A Manager's Guide,9780749434076

How to Run Successful Incentive Schemes : A Manager's Guide

by
Edition: 2nd
ISBN13: 9780749434076
ISBN10: 0749434074
Format: Paperback
Pub. Date: 2001-02-01
Publisher(s): Kogan Page Ltd
Availability: This title is currently not available.
List Price: $25.95

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Table of Contents

Acknowledgments vi
The profit potential
1(7)
Improving performance
1(2)
Where should you begin?
3(2)
Specific incremental profit
5(3)
The human audit
8(18)
Human audit guidelines
9(1)
Company performance
10(3)
Personnel inventory
13(6)
Digging deeper
19(1)
Understanding job roles in detail
20(2)
Recruiting the decision-makers
22(1)
Taking an overall view
23(1)
Testing your presentation
24(2)
Constructing the programme
26(26)
Motivation theory
27(4)
Performance improvement in practice
31(2)
Isolating the objectives
33(3)
Quantitative objectives
36(1)
Incentive techniques for individual participants
37(9)
Variations for team participants
46(1)
How long should the incentive programme last?
47(2)
Rules and regulations
49(2)
Tiered reward systems
51(1)
Building the budget
52(8)
The concept of incremental profit
53(2)
Cost headings
55(3)
A word about purchasing
58(2)
Cash or non-cash, that is the question
60(14)
Basic salary
61(1)
Salary plus commission
62(4)
Performance-related pay (PRP)
66(1)
Money-the worst motivator
67(7)
Flexible benefits
74(26)
Benefits as security
75(1)
Benefits as loyalty incentives
76(15)
The stages of effective communication
91(1)
Tax, insurance and financial planning issues
92(3)
Administration
95(3)
Is choice of benefits motivational?
98(2)
Incentive travel: everyone's top reward
100(27)
Extraordinary rewards
100(2)
Promising the earth
102(6)
Making incentive travel different
108(12)
Trends in incentive travel
120(1)
Individual incentive travel
121(1)
Significant product factors
122(1)
Other means of transport
123(2)
Forward planning of destinations
125(2)
Merchandise
127(9)
Merchandise catalogues
127(6)
Invent your own catalogue!
133(3)
Vouchers
136(9)
Advantages of vouchers
136(3)
Redeeming features
139(1)
Disadvantages of vouchers
140(1)
Administration
140(1)
Voucher promotion
141(1)
`Designer awards'
142(1)
Developing technology
143(2)
Events
145(13)
Meetings and conferences
146(6)
Hosted weekend incentives
152(2)
Group activities
154(1)
Staff parties
155(3)
Measure, monitor, mirror
158(13)
How to measure performance
158(2)
Measure
160(7)
Monitor
167(2)
Mirror
169(2)
Recognition systems
171(8)
Why recognition works
172(1)
Types of corporate recognition
172(2)
Club concepts
174(1)
Distributor clubs
175(1)
Frequent buyer/loyalty programmes
176(1)
Informal recognition
176(3)
The future of incentives
179(4)
Index 183

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