The Engagement Equation Leadership Strategies for an Inspired Workforce
by Rice, Christopher; Marlow, Fraser; Masarech, Mary AnnEdition: 1st
Format: Hardcover
Pub. Date: 2012-10-09
Publisher(s): Wiley
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Summary
While organizations are keen to maximize the contribution of each individual toward corporate imperatives and metrics, individual employees need to find purpose and satisfaction in their work. The authors engagement model focuses on individuals' contribution to the company's success and personal satisfaction in their role. Impacting Engagement advocates that aligning employees' values, goals, and aspirations with those of the organization is the best method for achieving the sustainable employee engagement required for an organization to thrive. This book is designed to move beyond the high-level numbers to provide you with a framework that will help you start moving the needle on engagement. The authors' recommendations for increasing engagement include: Measure less while acting more, Drive alignment with strategy Pay attention to culture, and Redefine career The Engagement Equation offers leaders the strategies needed to end disengagement in their teams and make a difference in their employer's quest for sustainable business success.
Author Biography
CHRISTOPHER RICE is the President and CEO of global consulting firm BlessingWhite, which helps create high-performance cultures that drive results and reinforce organizational values. Recognized in each of the last two years as a "Top 100" thought leader by Leadership Excellence, Chris's expertise is regularly featured in business and human capital media.
FRASER MARLOW is the Vice President of Marketing & Research at BlessingWhite. He leads the team that conducts and publishes regular research on workplace issues.
MARY ANN MASARECH is the employee engagement practice leader at BlessingWhite. She translates research insights into pragmatic development tools and content that are currently in use at hundreds of organizations worldwide.
Table of Contents
Preface: Standing on the Shoulders of Giants—The Legacy of Buck Blessing and Tod White v
Acknowledgments vii
Introduction ix
Chapter 1 What Is Engagement Anyway? 1
Chapter 2 The Five Levels of Engagement 21
Chapter 3 Global Insights and Macro Trends 39
Chapter 4 Shared Accountability and Daily Priority 63
Chapter 5 A Dead Battery Can’t Jump-Start Another 91
Chapter 6 Culture 103
Chapter 7 Seems Kind of Obvious: Align Your Employees! 139
Chapter 8 Dialogue and Empowerment Trump Action Planning 159
Chapter 9 Career Development 183
Chapter 10 Measuring ROI 211
Chapter 11 The Good, the Bad, and the Ugly of Engagement Surveys 229
Chapter 12 Final Considerations 251
Appendix 269
Interviews and Contributors 285
Endnotes 291
Index 299
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