
The Completelandlord.com Ultimate Property Management Handbook
by Lederer, William A.Buy New
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Summary
Author Biography
William A. Lederer is Founder and Publisher of CompleteLandlord.com, the leading Web site written for and by landlords. This proven, one-stop portal offers comprehensive content, commerce, an online landlord community, and on-demand solutions that include customizable forms and letters, as well as tools for tenant screening, vacancy marketing and tenant communications, electronic rent collection, and Web-based property management. Experts in virtually every aspect of landlording, Lederer and his wife have been investors and landlords for many years.
Table of Contents
Acknowledgments | p. xiii |
List of Icons | p. xiv |
Introduction | p. xv |
About the Product | p. xvi |
Introduction to Property Management | p. 1 |
The Benefits of Managing Properties | p. 3 |
Taking the Plunge | p. 4 |
Do It Yourself or Hire Someone? | p. 6 |
You Can Do It Yourself | p. 9 |
Before You Go | p. 9 |
The Skills, Aptitude, and Attitudes of Successful Property Managers | p. 10 |
From the Beginning | p. 10 |
What Does It Take? | p. 13 |
For the Non-Do-It-Yourself Types | p. 15 |
Build a Winning Strategy, Plan, and Team | p. 17 |
Taking Stock | p. 18 |
Building a Team | p. 21 |
Operations | p. 25 |
Beyond Record Keeping: The Importance of Systems | p. 27 |
Why You Need a System | p. 28 |
Don't Overlook These | p. 30 |
Start Now | p. 31 |
Property Maintenance, Repairs, and Construction | p. 32 |
General Maintenance | p. 32 |
Who Handles What? | p. 34 |
Preventing Problems | p. 34 |
Open Lines of Communication | p. 35 |
Procurement | p. 37 |
Green Property Management | p. 39 |
Achieving Scale: Hiring, Training, Retaining, and Compensating Property Management Personnel | p. 41 |
Help Wanted | p. 42 |
Basic Training | p. 43 |
From the Top Down | p. 46 |
Outsourcing Property Management | p. 49 |
First Things First | p. 50 |
Where to Look for a Management Company | p. 51 |
Signing a Contract | p. 53 |
Weighing It Out | p. 54 |
Tenants | p. 57 |
Marketing Vacancies/Setting Rents and Terms | p. 59 |
Word of Mouth | p. 60 |
Classified Ads | p. 61 |
Signs on Property | p. 62 |
Flyers and Handouts | p. 64 |
Notices on Bulletin Boards | p. 64 |
Rental Listing Booklets | p. 65 |
List with a Rental Agent | p. 65 |
Target Good Tenants | p. 66 |
Show the Property | p. 67 |
Man the Phones | p. 67 |
At Your Fingertips | p. 68 |
Full-Time Worker, Part-Time Landlord | p. 69 |
Schedule the Showings | p. 70 |
Setting Rents and Structuring Leases | p. 75 |
High Rent versus Low Rent | p. 75 |
Calculating How Much Rent to Charge | p. 75 |
Increasing the Value of Your Rental | p. 77 |
When, Why, and How to Lower Rent | p. 78 |
Structuring Leases | p. 78 |
Signing the Lease | p. 83 |
Screening Tenants: The War Is Won before It Is Ever Fought | p. 85 |
The Long and Short of It | p. 85 |
Performing the Checks | p. 89 |
What to Do with the Data | p. 95 |
Who Pays for the Background Check | p. 95 |
Acting as a Reference | p. 96 |
Making the Selection | p. 96 |
When You Inherit Tenants | p. 103 |
The Mechanics of Rent Billing, Collection, and Reporting | p. 106 |
Security Deposits | p. 107 |
Rent Receipts | p. 109 |
Setting and Enforcing Due Dates | p. 110 |
When, Why, and How to Increase Rent | p. 111 |
When, Why, and How to Lower Rent | p. 114 |
Tenant Relations, Communications, and Problems | p. 116 |
Definition of a Good Tenant | p. 116 |
Definition of a Difficult Tenant | p. 118 |
Handling Evictions | p. 120 |
How to Legally Evict Someone | p. 122 |
When Eviction Is Necessary | p. 124 |
The Eviction Process | p. 126 |
Getting Down to Business | p. 129 |
Entity Formation and Asset Protection | p. 131 |
Step by Step | p. 131 |
Taking Responsibility | p. 134 |
Understanding Landlord-Tenant Law including Discrimination | p. 136 |
Knowing Your Rights | p. 136 |
The Law and Advertising | p. 138 |
Rental Property Finance | p. 140 |
Maintaining Records | p. 140 |
Taxing Matters | p. 141 |
Insurance | p. 145 |
Property and Casualty Insurance | p. 145 |
General Liability Insurance | p. 146 |
Flood or Water Damage Insurance | p. 146 |
Umbrella Liability Insurance | p. 146 |
Best Investment | p. 147 |
Special Topics | p. 149 |
Specialized Housing Markets | p. 151 |
Joining the Fray | p. 151 |
Workforce Housing | p. 152 |
Disabled Access | p. 153 |
Student Units | p. 155 |
Expanding Your Horizons | p. 157 |
Affordable Housing, Section 8, and Discrimination | p. 158 |
Don't Discriminate | p. 160 |
Fair Housing Act | p. 161 |
Play by the Rules | p. 162 |
Continuing Your Property Management Education | p. 163 |
Ongoing Resources | p. 163 |
The End | p. 164 |
Appendixes | p. 165 |
Summary of Icon Information | p. 167 |
Tour of the CompleteLandlord Site with Free Trial Membership Offer | p. 169 |
Essential CompleteLandlord Worksheets, Checklists, and Other Forms | p. 189 |
Associations and Other Resources | p. 210 |
Glossary of Real Estate Terms | p. 213 |
Index | p. 247 |
CLL Catalog | p. 258 |
Table of Contents provided by Ingram. All Rights Reserved. |
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