Community Policing,9780870848773

Community Policing

by ;
Edition: 2nd
ISBN13: 9780870848773
ISBN10: 0870848771
Format: Paperback
Pub. Date: 1998-05-01
Publisher(s): Anderson Pub Co
List Price: $57.95

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Table of Contents

Dedication iii(2)
Acknowledgments v(4)
Preface ix(2)
Introduction xi(10)
Drew Diamond
Community Policing Implementation Checklist xxi
Vision/Values/Mission xxi(1)
Code of Ethics xxi(1)
Leadership & Management Style xxi(1)
Role of Chief Executive Officers (CEOs) xxii(1)
Role of Top Command xxiii(1)
Role of Middle Managers & First-Line Supervisors xxiii(1)
Role of Line Officers xxiv(1)
Role of Non-Sworn & Civilian Personnel xxiv(1)
Information Management xxv(1)
Planning/Program Evaluation xxv(1)
Resources/Finances xxvi(1)
Recruiting xxvii(1)
Selection & Hiring xxvii(1)
Training xxviii(1)
Performance Evaluation xxviii(2)
Promotions xxx(1)
Honors/Awards xxx(1)
Discipline xxxi(1)
Unions xxxi(1)
Structuring the Delivery of Patrol Services xxxi(1)
Beat Boundaries & Assignments xxxii(1)
Integration into Other Systems xxxiii
SECTION I What Is Community Policing?
1(20)
Community Policing at the Crossroads
1(1)
A Brief History
2(2)
Settling on a New Name
4(1)
True Believers
4(1)
Toward a Working Definition
5(1)
Community Building
5(1)
Community-Based Problem Solving
5(1)
A Basic Definition
6(1)
The Community Policing Officer
6(1)
The Big Six
7(1)
The Police Department
7(1)
The Community
8(1)
Elected Civic Officials
8(1)
The Business Community
8(1)
Other Agencies
8(1)
The Media
8(1)
The Ten Principles of Community Policing
8(2)
Change
8(1)
Leadership
8(1)
Vision
8(1)
Partnership
9(1)
Problem Solving
9(1)
Equity
9(1)
Trust
9(1)
Empowerment
9(1)
Service
9(1)
Accountability
10(1)
What Community Policing Is Not
10(2)
Community Policing Is Not a Tactic, Technique, or Program
10(1)
Community Policing Is Not Public Relations
10(1)
Community Policing Is Not Community Harassment
10(1)
Community Policing Is Not Anti-Technology
10(1)
Community Policing Is Not "Soft" on Crime
10(1)
Community Policing Is Not Flamboyant
10(1)
Community Policing Is Not Paternalistic
11(1)
Community Policing Is Not Cosmetic
11(1)
Community Policing Is Not a Top-Down Approach
11(1)
Community Policing Is Not Just Another Name for Social Work
11(1)
Community Policing Is Not Just about Results
11(1)
Community Policing Is Not Elitist
11(1)
Community Policing Is Not Aimed at Any One Social Class
11(1)
Community Policing Is Not "Safe"
11(1)
Community Policing Is Not a Quick-Fix Solution or a Panacea
12(1)
Community Policing Is Not Just Another Name for Business as Usual
12(1)
Community Policing Is Not Synonymous with Problem-Oriented Policing (POP)
12(1)
The Theoretical Basis for Community Policing
12(1)
Normative Sponsorship Theory
12(1)
Critical Social Theory
12(1)
Enlightenment
12(1)
Empowerment
13(1)
Emancipation
13(1)
The Ideal versus the Achievable
13(2)
Department-Wide Philosophy
13(1)
Citywide Strategy
14(1)
Institutionalizing Change
14(1)
A Zero-Tolerance Approach to Abuse of Authority
15(1)
A New Vision
16(1)
Questions and Answers
16(3)
Why do you say that community policing is a philosophy?
16(1)
Is community policing something new?
17(1)
Is community policing unique to the United States?
17(1)
Are there any "model" community policing departments that have demonstrated that this approach is effective and viable over time?
17(1)
How long does it take for a police department to make the transition to community policing?
17(1)
Does community policing pose a threat to civil rights?
18(1)
How does community policing affect officer safety?
18(1)
Can a police department have community policing without community policing officers?
18(1)
How can police managers deal effectively with the split-force issues that often result from stationing some officers as community policing officers in beats?
18(1)
What is the difference between problem-oriented policing and community policing?
19(1)
Notes
19(2)
SECTION II The Planning Process: A Community Policing Approach to Change
21(14)
The Importance of Planning
21(1)
Leadership at All Levels
22(1)
Strategic Planning
22(1)
Audit/Needs Assessment
23(1)
A Shared Vision of Positive Change
24(1)
A Backdrop of Mutual Values
25(1)
Defining the Mission
26(1)
The Implementation Plan
26(3)
Despecialization
28(1)
Call Management
28(1)
Civilianization and Volunteers
28(1)
Policies, Practices, and Procedures
29(1)
Recruitment
29(1)
Selection and Hiring
30(1)
Training
30(1)
Performance Evaluation
30(1)
Promotion
30(1)
Honors and Awards
30(1)
Internal Resistance
30(1)
The Devil in the Details
31(1)
Action Planning
32(1)
Leadership Revisited
33(1)
Questions and Answers
33(2)
How much time should planning require?
33(1)
What are the biggest mistakes commonly made in planning?
34(1)
How do you identify key stakeholders in the department and in the community?
34(1)
Are there special qualities of leadership that some people have and others do not have?
34(1)
SECTION III A Formula for Success Community Policing = LEADERSHIP (Community Building + Problem Solving)
35(16)
An Overview of the Work
35(1)
The Essence of Leadership
36(1)
The Issue of Free Patrol Time
37(1)
Making It Happen
37(2)
The Chief
37(1)
Top Command
38(1)
Middle Managers and First-Line Supervisors
38(1)
Line-Level Officers
39(1)
The Elements of Community Building
39(2)
Outreach to Specific Populations
41(1)
Community-Based Problem Solving
42(1)
Quality-of-Life Concerns
42(1)
Crime-Specific Policing
43(1)
Approaching Problems in the Community
43(2)
Scanning
43(1)
Analysis
44(1)
Response
44(1)
Assessment
44(1)
Overcoming Barriers
45(1)
People
45(1)
Policies, Practices, and Procedures
45(1)
Legal
45(1)
Money
45(1)
Politics
45(1)
Other
45(1)
How Problem Solving Works in Practice
45(2)
Scanning
46(1)
Analysis
46(1)
Response
47(1)
Assessment
47(1)
Moving to Collaboration and Consensus
47(1)
Coordination
47(1)
Cooperation
47(1)
Collaboration
47(1)
Reaching Consensus
48(1)
Making the Pieces Fit
48(1)
Questions and Answers
49(2)
What does leadership in service of community policing look like in action in a department?
49(1)
What about the common complaint that there is not enough time for community building and problem solving?
49(1)
How do we decide whether we should invest in a substation, a neighborhood storefront, or some other strategy to move closer to the community?
49(1)
How much time should be devoted to community building versus problem solving?
50(1)
When does a problem rise to the level of requiring a full-blown problem-solving approach?
50(1)
SECTION IV Building Partnerships with the Community
51(14)
Defining Community
51(2)
Rebuilding Informal Social Control
53(1)
Building Civic and Community Support
54(4)
What's in It for Police?
55(1)
What's in It for Residents?
56(1)
What's in It for Businesses?
57(1)
What's in It for Civic Officials?
57(1)
What about Other Agencies, Institutions, and Non-Profit Groups?
58(1)
Developing Community Involvement
58(1)
Tips on Grass-Roots Organizing
59(3)
Whose Agenda Is It?/Start Small
60(1)
Get the Kids and Adults Will Follow
60(1)
Hold Meetings with the Community in Mind
60(1)
Location
60(1)
Time of Day/Day of Week
60(1)
Transportation
60(1)
Security
60(1)
Child Care
60(1)
Refreshments
60(1)
Door Prizes
60(1)
Pre-Planning
61(1)
Publicity
61(1)
Publish the Agenda
61(1)
Bring a Friend
61(1)
Telephone Tree
61(1)
Offer Variety
61(1)
Maintaining Momentum
62(1)
Questions and Answers
62(3)
How can the department enlist the support of the Big Six?
62(1)
How does a community policing officer get input from the community to know what their concerns are?
62(1)
Why doesn't the threat of crime and drug problems encourage greater community participation?
62(1)
Why should citizens identify the problems?
63(1)
Why does community policing emphasize getting information from law-abiding citizens?
63(1)
How does community policing provide a hedge against vigilantism?
63(1)
Should the police department initiate community policing and then involve the community, or should the community be involved from the beginning?
63(1)
How can police overcome apathy and maintain momentum?
63(1)
Some people are reluctant to get involved because of fear of retaliation from criminals. How does community policing address this?
64(1)
What is a realistic expectation for citizen involvement?
64(1)
How do you deal with self-proclaimed community leaders who may not represent anyone but themselves?
64(1)
SECTION V Issues in Hiring and Training
65(18)
Attracting and Hiring the Right Officers
65(1)
Identifying Attributes and Skills
65(1)
Communication
66(1)
Interpersonal Skills
66(1)
Dealing with Diversity
66(1)
Collaboration and Creativity
67(1)
Conflict Resolution/Crisis Intervention
67(1)
Bringing the Best Aboard
67(1)
Developing a Comprehensive Training Strategy
68(1)
How to Train -- Andragogy versus Pedagogy
69(1)
What Should Police Be Taught?
70(1)
What Is Community Policing?
70(1)
Leadership
70(1)
Community Building and Problem Solving
71(1)
Diversity
71(1)
Skill Building
71(1)
Tips on Enhancing Interactivity
71(2)
Mini-Lectures
71(1)
Role Plays
72(1)
Scenarios
72(1)
Brainstorming Sessions
73(1)
Exercises
73(1)
New Media/New Opportunities
73(1)
Basic Academy Training
73(2)
"Dedicated" Community Policing Training
73(1)
Basic Training
74(1)
Patrol Procedures
74(1)
Investigations
74(1)
Traffic Enforcement and Accident Investigation
74(1)
Law Enforcement Ethics
74(1)
Arrest Control and Baton and Defensive Tactics
74(1)
Policies, Practices, and Procedures
74(1)
Community Resources
74(1)
Other New-Hire Training
75(1)
Police Officer Field Training
75(2)
Knowledge and Application of Resources in Daily Work
76(1)
Responsiveness to Quality-of-Life Issues in Performance
76(1)
Relationship with the Community
77(1)
In-Service Training
77(1)
Finding Effective Training and Technical Assistance
78(1)
Building a Library
78(1)
Who Trains the Community?
79(1)
Questions and Answers
80(3)
Is training the key in implementing and institutionalizing community policing?
80(1)
What is the ideal training for patrol officers so that they learn community building and community-based problem solving?
80(1)
What are the minimum skills that an officer must have to do a good job in a community policing department?
80(1)
Does emphasizing a "new breed" of officer mean that past and present officers are not suited for community policing?
80(1)
Do you need officer visibility with community policing?
81(1)
Should the department treat community policing officers differently from traditional officers?
81(1)
Is street survival training for community policing officers inconsistent with community policing?
81(1)
How should the department deal with prejudiced officers?
81(1)
How do you teach acceptance of risk-taking and support for the freedom to fail?
82(1)
Why does job satisfaction improve with community policing?
82(1)
What is the appropriate role for the community in training?
82(1)
SECTION VI Management, Supervision, Program Assessment, Performance Evaluation, and Promotion
83(12)
Inverting the Police Pyramid
83(1)
Creating a Supportive Environment
84(2)
Facilitating
85(1)
Modeling
85(1)
Coaching
85(1)
Mentoring
85(1)
Support for Managers and Supervisors
86(1)
Support for Line-Level Officers
86(1)
What Sergeants Want
87(1)
The Issue of Burnout
87(1)
Official and Unofficial Rewards
88(1)
Program Assessment
89(1)
Performance Evaluations
89(1)
Building an Evaluation
90(1)
Support for Team Building
90(2)
Promotion
92(1)
Sergeant as Facilitator Scenario
93(1)
Sergeant as Problem Solver Scenario
93(1)
Questions and Answers
93(2)
The theme of leadership at all levels seems to run through all of the discussions about implementing community policing. How will we know when we have it?
93(1)
What is the biggest change for management with implementation of community policing?
93(1)
How can we develop qualitative performance evaluations that focus on outcomes when we are constantly being asked for statistical data to justify that these changes are worth it?
94(1)
Is it realistic to expect any police official to provide public support for a project that fails?
94(1)
How can managers and supervisors encourage teamwork?
94(1)
Are community policing proponents rising within the ranks?
94(1)
SECTION VII The Future of Community Policing
95(14)
Applying the Principles
95(2)
A Total Community Approach
97(1)
A Community Criminal Justice System
97(4)
Restorative Justice
98(3)
Community-Oriented Public Service
101(2)
Community Leadership
102(1)
Community Policing in Cyberspace
103(4)
New Categories of Online Crime
103(1)
Police Department Web Sites
103(1)
Respect Your Visitors and Honor the Technology
104(1)
Avoid Music and Other Jarring Bells and Whistles
105(1)
Update Constantly
105(1)
Online Education and Problem Solving
106(1)
Our Inter-Connected World
107(2)
Appendix A The Ten Principles of Community Policing (Earlier Version) 109(4)
Appendix B The Nine Ps of Community Policing 113(2)
Appendix C Action Planning 115(6)
Bibliography 121

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