Coaching Skills for Nonprofit Managers and Leaders : Developing People to Achieve Your Mission

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Format: eBook
Pub. Date: 2009-12-01
Publisher(s): Jossey-Bass
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Summary

The only nonprofit orientation to coaching skills available, Coaching Skills for Nonprofit Leaders will provide nonprofit managers with an understanding of why and how to coach, how to initiate coaching in specific situations, how to make coaching really work, and how to refine coaching for long-term success. Coaching Skills for Nonprofit Leaders offers practical steps for coaching leaders to greatness and complements the academic and theoretical work in nonprofit leadership theory. The book can be used by the coaching novice as a thorough topical overview or by those more experienced with coaching as a quick reference or refresher. Based on the Inquiry Based Coaching approach, Coaching Skills will strengthen and expand the reader's ability to drive organization mission, while retaining the intrinsic values of the nonprofit culture and working towards outcomes that create a culture of discipline and accountability and empower others to be even more responsible, accountable, and self-motivated. This book uses accessible language, examples, case studies, key questions, and exercises to help: Promote better relationships Know when to delegate, direct and coach. Balance directive and supportive styles of leadership for productive partnerships Overcome fears and deal head-on with difficult situations and conflict. Use coaching for performance improvement and on-the-job development. Support independent thinking and personal reflection Gain commitment and accountability from others and build teams

Table of Contents

Charts, Figures, Exercises, and Worksheets
Acknowledgments
Preface: A Note from the Authors
Introduction: Why Coaching Now?
What Coaching Can Bring to Your Role
What a Coaching Manager Does Differently
Using the Coaching Approach to Manage Others
What Coaching Is Not
How Coaching Differs from Other Ways of Developing Staff
Opportunities to Coach
The Approach We'll Be Using
Foundational Coaching Skills
Skill 1: Listening
Skill 2: Inquiring (the Skill of Inquiry)
Skill 3: Giving Feedback
Skill 4: Sharing
The Coaching Framework
The Framework: Short Version
Clarify the Focus: Get to the Point
Identify the Goal: Know Where the Conversation Is Heading
Develop Solutions: Identify What's Needed to Get from A to B
Create Accountability: Call Forth Commitment and Ownership
Putting It All Together
The Coaching Mind-Set
Believing in Others
Managing Needs
Earning Trust and Showing Respect
Staying Connected
A Word About Confidentiality
Knowing When to Use a Coaching Approach
Providing Coaching for the Different Stages of Learning
Coaching When the Manager Sets the Focus
What to Do When Coaching Is Not Working
More Opportunities to Coach
Coaching in the Nonprofit Workplace
Coaching Up, Down, and Across the Organization
Coaching and Self-Management
Coaching in Difficult Situations
Coaching Top Performers
What's Next: Developing a Coaching Culture in Your Organization
What Is a Coaching Culture, and Why Bother with It?
Factors to Consider in Creating a Coaching Culture
Conclusion
Coaching Manager Self-Assessment
Questions, Questions, and More Questions
Practicing Culturally Aware Coaching
Additional Information
References
About the Authors
About CompassPoint Nonprofit Services
About the Coaching and Philanthropy Project
Table of Contents provided by Publisher. All Rights Reserved.

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