Coaching Skills for Nonprofit Managers and Leaders : Developing People to Achieve Your Mission
by Judith Wilson (CompassPoint Nonprofit Services); Michelle Gislason (CompassPoint Nonprofit Services)Rent Textbook
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Summary
Table of Contents
| Charts, Figures, Exercises, and Worksheets | |
| Acknowledgments | |
| Preface: A Note from the Authors | |
| Introduction: Why Coaching Now? | |
| What Coaching Can Bring to Your Role | |
| What a Coaching Manager Does Differently | |
| Using the Coaching Approach to Manage Others | |
| What Coaching Is Not | |
| How Coaching Differs from Other Ways of Developing Staff | |
| Opportunities to Coach | |
| The Approach We'll Be Using | |
| Foundational Coaching Skills | |
| Skill 1: Listening | |
| Skill 2: Inquiring (the Skill of Inquiry) | |
| Skill 3: Giving Feedback | |
| Skill 4: Sharing | |
| The Coaching Framework | |
| The Framework: Short Version | |
| Clarify the Focus: Get to the Point | |
| Identify the Goal: Know Where the Conversation Is Heading | |
| Develop Solutions: Identify What's Needed to Get from A to B | |
| Create Accountability: Call Forth Commitment and Ownership | |
| Putting It All Together | |
| The Coaching Mind-Set | |
| Believing in Others | |
| Managing Needs | |
| Earning Trust and Showing Respect | |
| Staying Connected | |
| A Word About Confidentiality | |
| Knowing When to Use a Coaching Approach | |
| Providing Coaching for the Different Stages of Learning | |
| Coaching When the Manager Sets the Focus | |
| What to Do When Coaching Is Not Working | |
| More Opportunities to Coach | |
| Coaching in the Nonprofit Workplace | |
| Coaching Up, Down, and Across the Organization | |
| Coaching and Self-Management | |
| Coaching in Difficult Situations | |
| Coaching Top Performers | |
| What's Next: Developing a Coaching Culture in Your Organization | |
| What Is a Coaching Culture, and Why Bother with It? | |
| Factors to Consider in Creating a Coaching Culture | |
| Conclusion | |
| Coaching Manager Self-Assessment | |
| Questions, Questions, and More Questions | |
| Practicing Culturally Aware Coaching | |
| Additional Information | |
| References | |
| About the Authors | |
| About CompassPoint Nonprofit Services | |
| About the Coaching and Philanthropy Project | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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