Business Communication : A Framework for Success

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Edition: 1st
Format: Hardcover
Pub. Date: 2000-04-07
Publisher(s): South-Western College Pub
List Price: $251.95

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Summary

Business Communication: A Framework for Success presents a truly strategic approach to business communication. This text builds on a solid foundation of rhetorical and communication theories by including a range of real-company examples that make the theories come alive. These innovative methods not only help to identify the many challenges encountered by today's business communicators, but our methods also foster a mastery of communication skills that will carry the reader well into his/her own career.

Table of Contents

PART 1 A Framework for Business Communication 1(130)
Understanding Business Communication
6(32)
Thinking Critically
38(32)
Developing Messages
70(32)
Communication and Technology
102(29)
PART 2 Developing Communication Skills 131(110)
Business Speaking
134(26)
Business Writing
160(26)
Graphics and Visual Communication
186(24)
Listening and Nonverbal Communication
210(31)
PART 3 Correspondence 241(116)
Neutral and Positive Messages
244(44)
Negative Messages
288
Persuasive Messages
32(325)
PART 4 Reports and Proposals 357(88)
Using Reports and Proposals
360(24)
Conducting Research and Using Data
384(32)
Organizing and Finalizing Reports/Proposals
416(29)
PART 5 Organizational and Group Communication 445(60)
Organizational Communication
448(28)
Communicating in Groups and Teams
476(29)
PART 6 Employment Communication 505(68)
Assessing Yourself and Planning Your Resume
508(30)
Assessing Employers and Interviewing
538(35)
PART 7 Challenges in Business Communication 573(58)
Values and Ethics
576(28)
Intercultural and International Communication
604(27)
Glossary 631(8)
Appendix 639(10)
Indexes 649

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