Predatory Marketing

by ;
Edition: Reprint
Format: Paperback
Pub. Date: 1998-01-05
Publisher(s): Crown Businss
List Price: $19.00

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Summary

What do shoppers dislike most about shopping? What's the most common reason customers are turned off by ads? Which recent technology ranks highest as a consumer pet peeve? As founder and chairman of America's Research Group, Britt Beemer has spent the past two decades researching questions like these and learning how to virtually read the minds of American consumers. Predatory Marketingis based on one powerful principle: find out what your competitors do best (don't focus on their weaknesses) and convince their customers that you can do it even better. Applying this prescription to all aspects of marketing--advertising, public relations, customer service, and sales--Predatory Marketingreveals proven methods for winning customer satisfaction and loyalty. Including special nationwide Consumer Mind Reader surveys conducted exclusively for this book,Predatory Marketingis packed with hundreds of crucial facts, such as: The ten most budget-conscious cities in AmericaThe top ten reasons why advertising failsThe eight characteristics of America's highest-rated retail salespeople "Be first. Be right. Or be dead," Beemer teaches.Predatory Marketingis a gold mine of wisdom to help anyone in business not only survive, but win.

Table of Contents

Acknowledgmentsp. vii
Introductionp. xi
What the Numbers Tellp. 1
Consumer Mind Reader #1p. 22
Everything You Need to Know About Trendsp. 24
Consumer Mind Reader #2p. 51
Implementing a Marketing Strategyp. 53
Consumer Mind Reader #3p. 75
The Numbers Business Is a People Businessp. 77
Consumer Mind Reader #4p. 101
The Visionp. 103
Consumer Mind Reader #5p. 124
Never Underestimate the Competitionp. 126
Consumer Mind Reader #6p. 148
A Predatory Strategyp. 150
Consumer Mind Reader #7p. 171
The Niche Playerp. 173
Consumer Mind Reader #8p. 198
The Long-term Strategistp. 200
Consumer Mind Reader #9p. 225
Customers for Lifep. 227
Consumer Mind Reader #10p. 258
Nothing Is Constant but Changep. 260
A Personal Note From the Authorp. 274
Notesp. 278
Indexp. 282
Table of Contents provided by Syndetics. All Rights Reserved.

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