Coaching Competencies and Corporate Leadership,9781574443196

Coaching Competencies and Corporate Leadership

by ;
ISBN13: 9781574443196
ISBN10: 1574443194
Format: Hardcover
Pub. Date: 2003-04-29
Publisher(s): CRC Press
List Price: $130.00

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Summary

The quality of corporate leadership is often the key factor that determines success - or failure - in a fiercely competitive business world. However, it is often the last item on the list when budgeting for training. Competencies, Coaching, and Corporate Leadership closes the gap between the need for leadership coaching and its actualization. The book helps companies create the core competencies that leaders must master in order to propel their companies forward. Ultimately, these core competencies become the basis for the supportive coaching process. The key concepts in the book are supported by a unique competency model, tools for successful implementation, and never before published case studies.

Table of Contents

Preface xi
Author xiii
Acknowledgments xv
SECTION I: THE CASE FOR COACHING COMPETENCIES
Leadership Development
3(16)
Who Should Read This Book?
5(1)
The Changing Role of Coaching
6(2)
Assumptions That Hold Us Back from Being Better Coaches
8(1)
The Case for Competencies
9(2)
Competencies --- Popular but Underutilized
11(2)
Competencies Can Be Learned
13(1)
What Is Coaching and What Is Not?
14(1)
Who Should Be Coaching?
15(1)
How This Book Is Organized
16(3)
The Process of Coaching for Competencies
19(22)
Four Principles of Coaching for Competencies
20(5)
What Do You Need to Be a Great Coach?
25(1)
Putting Principle One into Effect: Clarify and Make It Explicit When You Are Coaching
25(3)
Putting Principle Two into Effect: Use Data-Based Feedback for Personal Development Planning
28(4)
Putting Principle Three into Effect: Frame Competency Issues in the Context of a Business Problem
32(3)
Putting Principle Four into Effect: Work toward Ownership of the Issues and a Long-Term Commitment to Competency Improvement
35(6)
The Coaching Process
41(20)
The Coachable Moment
42(1)
Coaching for Sustained Behavioral Change
43(1)
Contracting for Coaching
44(3)
Gathering the Data
47(3)
Using Action Planning for Competency Development
50(4)
Providing Ongoing Feedback and the Opportunity to Reflect
54(2)
Creating an Ongoing Relationship of Support
56(5)
SECTION II: THE COMPETENCIES OF LEADERSHIP
What Success Looks Like
61(28)
Planting the Seeds of Leadership
62(10)
An Overview of Competencies for Leadership
72(1)
Personal Effectiveness Cluster
73(5)
Managing Others Cluster
78(3)
Communication Cluster
81(3)
Thinking Cluster
84(3)
It's All about Balance
87(2)
Developing Models for Coaching Success
89(18)
How to Develop a Competency Model for Your Organization
91(13)
What Competencies Do for Coaching
104(3)
360-Degree Feedback: What It Is, What It Isn't and When It Works Best
107(22)
360-Degree Feedback --- What Is It?
107(1)
When You Are a Manager: How to Use 360-Degree Feedback
108(2)
Advantages of Using a 360-Degree Feedback Approach as the Foundation for Coaching
110(3)
Six Questions to Ask before Beginning the Feedback Process
113(10)
Pitfalls to Avoid in Using 360-Degree Feedback
123(1)
Summary
123(6)
SECTION III: COACHING APPLICATIONS
Using Coaching to Improve Performance
129(24)
Getting Your Money's Worth: Coaching the Leader Who Is New to the Job
130(4)
When Using an Outside Coach Makes Sense
134(2)
Coaching the Leader Who Is Not Adapting to Change
136(3)
Coaching the Leader Who Needs Work on Relationship Building
139(3)
Coaching the Leader Who Is Not Performing Up to Your Expectations
142(3)
Coaching the Leader Who Needs to Understand How to Motivate Others
145(3)
How to Recognize Motivational Profiles
148(2)
All Managers Are Performance-Improvement Coaches
150(1)
Summary
150(3)
Coaching for Career Development
153(22)
Putting the Career Development Puzzle Together
153(2)
Values Help Us Prioritize What Is Most Important
155(3)
Motives Arouse Us to Action
158(2)
Competencies for Career Progress Need to Be Identified
160(2)
Opportunities Need to Be Realistically Assessed
162(6)
How Coaching Can Help
168(1)
When to Use an Outside Coach
169(2)
Expanding Choices
171(2)
A Pitfall to Avoid
173(1)
Summary
173(2)
Coaching across the Differences that Separate Us: Bridging the Generation/Gender Gaps
175(16)
Coaching Each Generation
177(1)
The Boomer Coach: Coaching the Next Generation of Leaders
177(5)
The Next Next: Coaching Generation Y
182(4)
The Most Obvious Divide of All: Gender Differences
186(3)
Using Competencies to Lessen Differences
189(2)
Initiating Coaching as a Strategy and Measuring Coaching Effectiveness
191(18)
Expanding Your Coaching Effort to Be Organization-Wide
192(3)
Measuring the Value of Coaching
195(1)
Principles of Organizational Measurement
196(6)
The Kirkpatrick's Levels Framework
202(1)
What about ROI?
203(1)
Using These Principles and Frameworks to Measure the Effectiveness of Coaching
204(5)
Summary: Some Final Thoughts
209(4)
For Coaches Old and New --- Key Points to Remember
210(2)
As a Coach, What's in It for You?
212(1)
Index 213

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